Saturday, August 24, 2019
Conflict, Decision Making, and Organizational Design Essay
Conflict, Decision Making, and Organizational Design - Essay Example On the other hand, professional differences, which entail approach to assignments, skills and knowledge, also lead to conflicts, especially when an assignment is handled by a team. In the current world, various technological developments have led to more efficiency in the conduction of various assignments. As such, when two people conduct the same assignment using varying technologies, conflicts usually arise. Moreover, as businesses develop, there is usually the necessity of mergers or recruitment of new professionals, which may lead to the rise of conflicts. Despite the presence of such conflicts, many people usually find themselves in unhealthy conflicts, which usually poison the work environment. As such, it is necessary for employees, and management to understand the best way to solve such conflicts when they arise. This paper seeks to give an in-depth evaluation of the negotiation strategies used to address various workplace conflicts. Additionally, how evidence-based managemen t could be applied to the work environment, blocks, stages, and methods of creative decision making to determine the best approach T-Mobile should follow when making managerial decisions, and the environmental and strategic factors that affect the organizational design of T-Mobile will be evaluated. How I could apply negotiation strategies to address potential conflicts in the workplace. Negotiations are very essential in coming up with the best solution for different engagements in the workplace. In most cases, negotiations are unavoidable and thus being knowledgeable on the best negotiation strategies is essential. Negotiation involves various stages, which include preparation, dialogue, clarification of goals, negotiating towards a win-win situation, agreement and implementing the solution realized. Since conflicts also occur in my workplace as a customer service professional for T-Mobile, a clear understanding of how to handle conflicts as they arise and avoid poisoning of the w ork environment is necessary. Therefore, an understanding of factors such as technological developments, culture, age, personality, professional differences among others will help in taking the best approach in handling conflicts by making good negotiations. In this case, getting a clear overview of the underpinning factors leading to such differences is essential. In most cases, when conflicts arise, people usually make personal judgments, which in some cases do not solve the conflicts as anticipated. As such, having been well informed on how conflicts arise, I will always withhold judgment and use efficient problem solving techniques to ensure that the problem is solved completely, and that future occurrences of such conflicts are effectively handled. I will never ignore any conflict that arises as they usually arise out of something. In this regard, I will always utilize the structures implemented by T-Mobile to effectively handle the conflicts. Additionally, I will be very obser vant on how I handle every person or situations to avoid being at the centre of any conflicts. This is because, despite an act being minute, it can have adverse effects, which are beyond the expectations of many. Thus being extra cautious will help a great deal in avoiding occurrences of conflicts in future. Sharpening my negotiation skills and conflict management skills will be very effective in handling confl
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